Warranty & Crash Replacement
Extent of Limited Warranty
Real Speed warrants its products to be free from defects in materials or workmanship for a period of two years after original purchase.
This warranty only applies to the original owner and is not transferable. Claims under this warranty must be made through the retailer where the component was purchased. Original proof of purchase is required.
This warranty statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state (USA), from province to province (Canada), and from country to country elsewhere in the world. To the extent that this warranty statement is inconsistent with the local law, this warranty shall be deemed modified to be consistent with such law, under such local law, certain disclaimers and limitations of this warranty statement may apply to the customer. For example, some states in the United States of America, as well as some governments outside of the United States (including provinces in Canada) may:
a. Preclude the disclaimers and limitations of this warranty statement from limiting the statutory rights of the consumer (e.g. United Kingdom).
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations.
Limitations of Liability
To the extent allowed by local law, except for the obligations specifically set forth in this warranty statement, in no event shall Real Speed or its third party supplies be liable for direct, indirect, special, incidental, or consequential damages.
Limitations of Warranty
This warranty does not apply to products that have been incorrectly installed and/or adjusted. This applies to incorrect use of brake pads. Only SwissStop Black Prince and Real Speed Carbon Specific brake pads are to be used on Real Speed wheels.
This warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design.
This warranty does not apply when the product has been modified.
This warranty does not apply when the serial number or production code has been deliberately altered, defaced or removed.
This warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage as a result of normal use, failure to service according to Real Speed recommendations and/or riding or installation in conditions or applications other than recommended.
This warranty shall not cover damages caused by the use of parts of different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/ or authorized by Real Speed.
This warranty shall not cover damages resulting from commercial (rental) use.
Crash replacement policy
The price of replacement Real speed rims is 50% off the listed local MSRP.
Please note that sales tax, freight, VAT/Import duties, shipping, and labor are not covered included.